Please see below for all our terms and conditions, including Evening Classes, Day Courses and Private Tuition.

Cancelled classes

If we have to cancel a course or private tuition session for any reason a replacement date, transfer or credit to another course will be offered. If all options are unsuitable a full refund will be given.

Booking fees

We encourage you to pay directly through our website (from 2022). Direct bank transfer is still accepted for returning students who have paid this way in the past and would like to continue. Cash may be accepted but must be pre arranged with us, and you must be a returning student.

All courses

Booking and Deposits

Payment confirms your place. Please don't arrive without pre-booking as we will not have the space and equipment needed for you.

We can’t hold places without payment. If you can’t pay for the full course in one go, please get in touch first to arrange an alternative such as a deposit and a final payment.

Deposits are non-refundable, unless sessions are cancelled by us and not re-arranged.

Discounts

All current Discounts and Offers are listed on our website. You need to use any you wish to claim at the time of booking. They cannot be retrospectively applied.

Discounts and offers are usually exclusive, you can only claim one per booking, unless the offer states otherwise.

Cancellations and Refunds

If classes are popular we will operate a waiting list for places, so please do cancel if you cannot attend.

If you cancel more than a week in advance of the start date for your course/lesson, or earlier, a full refund can be offered in the manner in which you paid. We cannot refund in cash, a course paid for with a voucher. You will get this back in the form of a voucher to spend with us at a later date.

If you cancel less than a week before a class - unfortunately we cannot offer a refund as the classes are run based on numbers booked. We can’t normally transfer this as credit either, however if there are students waiting for a place, this may be possible so please check with us.

Private Tuition

Can be cancelled by the student at any time by up to 72 hours before the agreed lesson for a full refund of the tutoring fee. If less than 72 hours the fee is still payable or the lesson re-arranged if a mutually convenient time for tutor and student can be found or the credit transferred to another class or course if appropriate (this is at the discretion of the tutor). Any materials the tutor has bought specially for your lesson will be deducted from your refund.